ENGLISH BULLDOGS OF ROYSE HIGHLANDS
FREQUENTLY ASKED QUESTIONS
DO YOU SHIP PUPPIES?
We will ship puppies when weather permits. English Bulldogs of Royse Highlands will be responsible
for putting the puppy on the flight. Once the airline has your puppy you take full responsibility. All puppies are shipped PPS/VIP
from Dallas Texas. The ownership of the puppy passes to you when the puppy is shipped or leaves the care of English Bulldogs
of Royse Highlands. Your puppy has been checked by a certified Registered Veterinarian and is leaving healthy with a current
certificate of health as proof. A vet check is required within 48 hours of you receiving your puppy/dog. We must be notified
within 72 hours of any problem. Report any and all problems to English Bulldogs of Royse Highlands immediately.
If there is a problem with shipping we will do what we can to help, but it is your responsibility to deal with the airline to
resolve any shipping or customs issues for your puppy. We also have a courier/transporter that can deliver your puppy within
a reasonable distance for a reasonable amount. All shipping expenses are paid by you (the buyer). When shipped, your puppy
will be sent in an airline approved shipping crate. In that crate there will be a towel or baby blanket, a puppy toy, water and food
for your puppy. All required papers will be provided to the airline for the shipping of your puppy. Shipping is through the
best available major carrier determined by English Bulldogs of Royse Highlands. Only major international airports that support live
animal shipments are accepted for transport. We do not ship where and when originating and connecting airport temperatures exceeds
temperature parameters considered to be healthy for the traveling dog. Shipments may be able to be accomplished early in the
morning during high temperature times of year. English Bulldogs of Royse Highlands reserves the right to use a
schedule that permits us to ship the puppy in a healthy and safe environment. The costs for shipping are $350.00 in the USA
and $450.00 outside the USA. We also ask that once you receive your puppy you let us know his or her condition. Shipping can
be paid thru PAY PAL. All health records are sent with your puppy and other paperwork will be mailed to the address where the puppy
has been shipped. If you have an imported puppy it can take several weeks for the paperwork to come from overseas. When
your paperwork does come from overseas, we will fill everything out and send it ASAP in the post. Prior to shipping your puppy I
will send all flight information along with flight number and arrival time. English Bulldogs of Royse Highlands will
email a reminder or call you by telephone the day before your puppy ships with some instructions and things you might want to bring
with you to pick up the puppy. If your puppy is shipped "ASAP" per your request, we will telephone with flight information.
HOW CAN WE SET A TIME TO SEE THE PUPPIES IN PERSON?
We always welcome you to come and spend time with our puppies, in order
to be sure you pick the one that will make you the happiest. Please call us first to make an appointment and we will be
there to meet you. We will also have food and your puppy packet ready should you make the decision to take your new puppy
home.
WHAT FORMS OF PAYMENT DO YOU ACCEPT?
Paypal is our preferred method of payment. If you should decide to pick
up your puppy in person, you must bring cash or certified funds.
Privacy Policy: Contact information including email address,
telephone number, address, etc. which is provided by the buyer is used solely for the purpose of completing the purchase. This
includes information pertaining to gift recipients.
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